Privacy Policy

Privacy Policy (Calibre Madrid)
Last updated: January 4, 2026

Calibre Madrid ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from calibremadrid.com (the “Site”).

1) Information we collect

When you use our Site, we may collect:

A. Information you provide

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed by our payment providers, not stored by us)

  • Order history and customer service messages

B. Information collected automatically

  • Device information (browser, IP address, time zone)

  • Site usage data (pages visited, clicks, interactions)

  • Cookies and similar tracking technologies

2) How we use your information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations, shipping updates, and support responses

  • Prevent fraud and protect our store

  • Improve our Site, products, and customer experience

  • Send marketing emails (you can unsubscribe anytime)

3) Cookies and tracking

We use cookies to keep the Site functioning, remember preferences, and understand how visitors use our Site. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

4) Sharing your information

We share information only as needed to operate our business, such as with:

  • Shopify (our ecommerce platform)

  • Payment processors (to complete payment)

  • Shipping and fulfillment partners (to deliver your order)

  • Analytics and marketing providers (to improve performance)

We do not sell your personal information.

5) Marketing communications

If you opt in, we may send promotional emails. You can unsubscribe at any time using the link in our emails.

6) Data retention

We keep personal information as long as necessary to fulfill orders, comply with legal requirements, resolve disputes, and enforce policies.

7) Security

We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Your rights (California and other regions)

Depending on your location, you may have rights to access, correct, delete, or limit use of your personal information. To request this, contact us at contact@calibremadrid.com.

9) Children’s privacy

Our Site is not intended for individuals under 13. We do not knowingly collect personal information from children.

10) Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

11) Contact us

For privacy questions, contact:
Email: contact@calibremadrid.com
Address: San Diego, California, United States