Shipping Policy

Shipping Policy (Calibre Madrid)
Last updated: January 4, 2026

1) Processing time

Orders are typically processed within 1–3 business days.

2) Shipping times

Estimated delivery times after processing:

United States
* Standard shipping: 8–14 business days

Spain
* Standard shipping: 7–12 business days

European Union
* Standard shipping: 8–14 business days

Rest of World
* Standard shipping: 15–25 business days

Please note: shipping time estimates are not guarantees and can be affected by carrier delays, customs, holidays, weather, or other factors outside our control.

3) Tracking

Tracking is provided for most orders. Once your order ships, you will receive a tracking email.

4) Shipping cost

  • Free shipping on all orders

5) Incorrect address

Customers are responsible for providing an accurate shipping address. If an address is incorrect, we cannot guarantee delivery or replacement.

6) Customs, duties, and taxes (international orders)

International shipments may be subject to customs fees, duties, or taxes. These charges are determined by your country and are the customer’s responsibility.

7) Lost or delayed packages

If your tracking shows delivered but you did not receive the package, contact the carrier first and then contact us at contact@calibremadrid.com. We will assist where possible.